On the issue of realism and the idea that SoftQuad should be able to make a reasonable return on their investments: I don't like beating up on SoftQuad and if it seems as if I have in my past comments I regret that impression. Yale has been engaged in serious discussions to purchase many copies of Panorama Publisher and something akin to a site license for Panorama Viewer to install on workstations throughout the campus. I don't expect Soft Quad to give away a product that is as powerful and Panorama Publisher. I AM, however, concerned with the issue of whether SGML is going to become a "relatively" easy to use format for individual scholars for whom we want to provide remote access. We made a decision to become an early (and aggressive) implementor of EAD because we wanted to go beyond the limitations of gopher based access to ASCII text files of our finding aids. We did so because we believed that by late 1997 most scholars would have access to WWW enabled mini-computers with browers such as Netscape, Explorer, and Mosaic to which an SGML VIEWER could be easily and inexpensively added. I assumed (perhaps naively) that the committment to Panorama Free that marked SoftQuad's entrance into the WWW world was a harbinger of plug-in and helper apps that would - in the model of Quick Time, Real Audio, and Acrobat Reader - be given away in order to promote the sale and use of server end tools (such as Panorama Publisher and Author Editor to mention two such products). I continue to believe that SGML offers enhanced navigational tools that go far beyond HTML frames. (By the way, I think the Berkeley Art Museum site is an excellent example of both the possibilities and limits of using frames.) But SGML will only catch on when people can be assured that the investment they make in its more complicated and rigorous coding can expect to attract widespread use and attention. Thus, I continue to believe that it is in the SGML COMMERCIAL WORLD's best interest to develop and distribute free, basic readers. Sell the high end features such as the ability to build personal webs and annotations on top of existing documents. Sell the editor that makes it possible to implement style sheets and navigators. Sell the SGML markup tools and validators and parsers. But just as Netscape gives its browser away to the educational market and Microsoft gives Explorer away to anyone in order to facilitate their server business, give away the readers. Then, but I think only then, will SGML begin to take off the way it should have three or four years ago. George Miles