From your 1997-98 OCLC Users' Council Delegates:
   Benard Strong          Marcia Talley
   [log in to unmask]        [log in to unmask]
   ph: 202-287-9463       ph: 410-293-6905


Nita Dean +1-614-761-5002
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DUBLIN, Ohio, Sept. 16, 1997--Richard Glenn has been appointed director of
OCLC Systems Engineering.  Mr. Glenn has more than 30 years of experience
with advanced technology in the information systems industry including seven
prior years with OCLC between 1976 and 1983.

Mr. Glenn will work with OCLC staff in Product Development, Operations and
Research to design and implement new systems for OCLC's online services.
 The Systems Engineering Division is responsible for design and development
of OCLC's systems architecture assuring the optimization of the online
systems and their cost, performance, scalability and support issues.  The
group also plays a primary role in the migration of research prototypes into
production-ready systems.

In 1968, Mr. Glenn began his career at Link in Binghamton, New York, as a
software developer of real-time, parallel-processing operating systems used
in military and spacecraft simulation.  In the early 1970s, he worked in
Federal Systems at Xerox in Washington, D.C.

Mr. Glenn originally joined OCLC in 1976 as manager of Computer Systems
Engineering.  He was then responsible for the design, development and
implementation of the online system that is still in use today.  He also
successfully introduced several methodologies into the systems engineering
process, including capacity and performance management techniques.

In 1983, Mr. Glenn joined Bank Ohio Information Systems (National City Bank)
where he established a department to research and develop systems
architectures, methodologies and technology related to large-scale
transaction-processing systems.  In 1985, he began work in the information
technology consulting business, taking a position as director of Consulting
Services for AGS Information Services, a NYNEX Company.  At AGS, he held
various technical management positions of increasing responsibility until
1996 when he joined Costello & Associates as a senior management consultant,
which included management of Costello's National Client/Server Practice.

Mr. Glenn has a degree in engineering computer science from the Pennsylvania
College of Technology, an affiliate of the Pennsylvania State University.

He lives with his wife, Katherine, and their two sons, Christopher and
David, in Dublin, Ohio.

OCLC Online Computer Library Center is a nonprofit, membership, computer
library service and research organization whose computer network and
services link more than 25,000 libraries in 63 countries and territories
[].                         (GP)

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Organization: OCLC Inc, Dublin, Ohio USA (614)764-6000
Subject:      Richard Glenn, Now Director of OCLC Syst
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