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FLICC Meeting Announcement MA 99-12

Managing Interlibrary Loan in the New Century

This two-day program will provide ideas and direction in managing
interlibrary loan (ILL) in the next century. Learn what strategies
other libraries are using to address issues emerging from the
interlibrary loan community. Hear from experts on what it really costs
to operate interlibrary loan. How do you forge partnerships and
agreements to create efficient and effective resource sharing
environments? What is new in the copyright arena? How do you educate
your staff and end users? Learn what products are currently available
to assist you in tracking ILL costs and providing statistical reports.

Date: Tuesday, April 6--Wednesday, April 7, 1999

Time: 9:00 a.m. - 4:00 p.m. (Registration begins at 8:30 a.m.)

Place: West Dining Room, 6th floor, Madison Building, Library of
Congress--Use the Main Entrance at 1st Street and Independence Avenue,
S.E., Washington, DC

Metro: Capitol South (Orange and Blue Lines)

Sponsor: FEDLINK Network Operations

Registration: $125 (includes morning refreshments and handouts).
Visit the FLICC/FEDLINK Web site at http://lcweb.loc.gov/flicc,  see
Meeting Announcement 99-12 under the "Publications" button, and click
on the hot link http://lcweb.loc.gov/flicc/feveform.html to register
online, or register by phone by calling the FLICC offic--(202)
707-4800.

Interpreting services (American Sign Language, Contact Signing, Oral
and/or Tactical) will be provided if requested five (5) business days
in advance of the event. For other ADA Accommodations, please contact
the Library's ADA Coordinator at (202) 707-9948 (TTY) or (202)
707-7544 (Voice).

Information: Call FLICC (202) 707-4800; TTY (202)707-4995

Cancellations: Registrants who find they are unable to attend should
notify FLICC at (202) 707-4800 to allow those on the waiting list to
register.

Proposed Agenda--Tuesday, April 6, 1999

8:30 - 9:00 Registration and Coffee
9:00 - 9:10 Welcome and Introduction
9:10 - 9:30 INTERLIBRARY LOAN OVERVIEW: HOW IT'S DONE TODAY
9:30 - 10:30 INTERLIBRARY LOAN PANEL
* National Interlibrary Loan Code
* Consortia/State Policy
* Individual/Agency Policy
10:30 - 10:45 Break
10:45 - 11:45 COPYRIGHT--OVERVIEW AND ISSUES
* Overview of the Law and CONTU
* Fair Use
* New Copyright Laws
11:45 - 1:00 Lunch
1:00 - 1:30 ADMINISTRATION AND BUDGETING The Economics of Interlibrary
Loan--Overview
1:30 - 2:15 Interlibrary Loan Suppliers (The Economics of Being an ILL
Supplier
2:15 - 2:30 Break
2:30 - 4:00 MANAGING YOUR OPERATION Tools of the Trade

Wednesday, April 7, 1999
8:30 - 9:00 Registration and Coffee
9:00 - 9:05 Introduction
9:05 - 10:15 INTERNAL COMMUNICATIONS AND RELATIONS Staffing--Issues
and Cost
* Staffing Levels
* Training
* Outsourcing
10:15 - 10:30 Break
10:30 - 11:15 Marketing Interlibrary Loan
* Coordinating with Collection Development,
Acquisitions, Circulation
* Markekting to Management
11:15 - 11:45 EXTERNAL COMMUNICATIONS AND RELATIONS
* User Education and Meeting Expectations
11:45 - 1:00 Lunch
1:00 - 2:00 ELECTRONIC JOURNALS
* Integration Into Traditional Services
* Impact on ILL and Document Delivery
2:00 - 2:15 Break
2:15 - 3:00 SUMMATION--TRENDS
* User Generated Request
* Best Interlibrary Loan Model